CPD: MANAGEMENT SKILLS
Delegation And Supervision

Intended audience:
Solicitors

Duration:   
3 hours

Format:    
Small group workshop with practical exercises

Objective:
The objective of this course is to give participants the tools, techniques and confidence to delegate work to individuals and teams in a manner which ensures that the best possible job is delivered with minimum risk and excellent teamwork, communication and client care.

Topics:

  • Self-awareness for delegators
    • Perception – self v others
    • Influence
    • Management styles
  • How to identify what to delegate and what to do yourself
  • The delegation process
    • Giving instructions
    • Managing risks
    • Supervising delegated tasks
    • Accountability and responsibility
    • Constructive feedback
  • Troubleshooting
    • Motivating individuals
    • Putting delegated tasks back on track
    • Handling delays and issues outside your control
    • Debriefing and lessons for the future

Outcomes:     

  • Participants will be able to implement a range of techniques to ensure that they can delegate work and supervise delegated work effectively
  • Participants will improve their team and people management abilities and be confident in managing potential risks associated with delegation
  • Participants will gain knowledge in how to handle problems which can arise during the delegation process and how to give constructive feedback to teams and individuals

Training Team

Module Leader
Andrew Dines

Trainer
Elspeth Mills Rendall

Trainer
Judith Raphaely

Trainer
Shalini Sequeira

Trainer
Mark Sinclair

Trainer
Emma Tegerdine

Fresh Professional Development  Ltd, The Forum, 277 London Road, Burgess Hill, West Sussex, RH15 9QU
t. 01454 550066, e. info@fdg.uk.com, w. www.freshpd.com © Fresh Professional Development Ltd. 2017

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