CPD: COMMUNICATION SKILLS
Making Meetings Effective

Intended audience:
Solicitors

Duration:   
3 hours

Format: 
Workshop and case studies

Objective:
This workshop will provide practical guidance on effective techniques for participation in meetings with clients, other professionals and within the firm.

Topics:

  • The meetings you are generally involved in
  • Preparation for different meetings
  • How different meetings proceed
  • Meeting etiquette – when and how to participate
  • Note-taking, minutes and action points
  • Difficult people at meetings

Case study exercises:
The course uses a number of practical exercises designed to reinforce good practice and illustrate problem areas.  The issues covered by the case studies are agreed before the course in order to ensure that the key needs of the client are met.

Outcomes:   

  • Participants will understand the structure and format of the different types of meetings in which they are likely to be involved
  • Participants will have confidence to make effective and considered contributions to meetings with clients, other professionals and within the firm
  • Participants will be able to prepare for, take notes and action points during, and follow up after meetings in a confident and professional manner

Training Team

Elspeth Mills Rendall

Module Leader
Elspeth Mills Rendall

Trainer
Rachael Davis-Stollar

Trainer
Judith Raphaely

Trainer
Shalini Sequeira

Trainer
Mark Sinclair

Trainer
Emma Tegerdine

Trainer
Portia Thornhill

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Fresh Development Group Ltd, Aztec Centre, Aztec West, Almondsbury, Bristol, BS32 4TD
t. 01454 550066, e. info@fdg.uk.com, w. www.freshpd.com © Fresh Professional Development Ltd. 2017

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