BUSINESS SKILLS COURSES:
Persuasion And Influencing Skills

Intended audience:
Business services team

Duration:
3 hours

Format:
Small group workshop, including practical case study exercises.

Objective:
The objective of this course is to introduce participants to the skills required to influence and persuade key stakeholders.

Topics:

  • Introduction:
    • Perception
    • Credibility
  • Persuasion and influencing
    • The process
    • Your ability to persuade and influence others
    • Listening skills
    • Body language and communication
  • Getting your point across
  • Gaining agreement and moving forward

Outcomes:
The success measure for this course is that participants learn the key skills required in effective persuasion and influencing, and they are able to apply these skills to their day-to-day work

For further information or to make a booking please contact fresh: telephone 01444 240 124 or email: Rachel Berry: rachelberry@freshpd.com

Training Team

Elspeth Mills Rendall

Module Leader
Elspeth Mills Rendall

Trainer
Judith Raphaely

Trainer
Shalini Sequeira

Trainer
Mark Sinclair

Fresh Professional Development  Ltd, The Forum, 277 London Road, Burgess Hill, West Sussex, RH15 9QU
t. 01454 550066, e. info@fdg.uk.com, w. www.freshpd.com © Fresh Professional Development Ltd. 2017

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